support
Email support@befailproof.ai. You don't need an account to contact us, and we reply within 2 business days.
include in your message
- what you were trying to do, and what happened instead
- whether you use hosted Failproof AI Cloud or a self-hosted deployment
- the exact error message, if there was one
Please don't send API keys, passwords, or sign-in codes.
find an answer yourself
- documentation
- troubleshooting
- the Slack app and its guide
- the MCP server and its guide
other contacts
- security issues: security@befailproof.ai
- privacy and data requests: privacy@befailproof.ai
- legal notices: legal@befailproof.ai