terms of service

These Terms of Service (the "Terms") are a binding agreement between ExosphereHost, Inc., a Delaware corporation ("ExosphereHost," "we," "us," or "our"), and the individual or entity that accesses or uses the Failproof AI service ("you," "your," or "Customer"). Failproof AI is a product and brand owned and operated by ExosphereHost, Inc.

PLEASE READ THESE TERMS CAREFULLY. SECTION 15 CONTAINS A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. SECTION 12 DISCLAIMS ALL WARRANTIES AND SECTION 13 LIMITS OUR LIABILITY TO YOU.

By clicking "I agree," creating an account, subscribing to a paid plan, or otherwise accessing or using the Service, you accept these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and "you" refers to that entity. If you do not agree, do not access or use the Service.

1. Definitions

"Agent" means any AI coding agent, model harness, CLI, or automated system that is instrumented with, monitored by, or connected to the Service, including Claude Code, Cursor, OpenAI Codex, Gemini CLI, GitHub Copilot, and similar tools.

"Customer Data" means all data, content, and information that you or your Users submit to, or that the Service collects from your environment through, the Service — including Trace Data, policy configurations, custom policies, account information, and any material contained within them.

"Documentation" means the documentation made available at docs.befailproof.ai, as updated from time to time.

"Open Source Package" means the failproofai package distributed under the MIT License via npm and GitHub, together with the built-in policies, local hook handler, and locally hosted dashboard included in it.

"Service" means the hosted, cloud-based Failproof AI platform provided under a paid plan, including cloud tracing, dashboards and log querying, the failure-analysis agent, the alerting suite, evals, auto-finding failure audits, the AgentEye CLI, the Failproof AI MCP server, and associated APIs, but excluding the Open Source Package.

"Startup Plan" means the paid subscription tier described on our pricing page as "Startup," including the entitlements, usage allowances, and overage rates published there.

"Trace Data" means the event and telemetry data transmitted from your environment to the Service, including hook event payloads, tool names, tool inputs, tool outputs and results, session identifiers, working directory paths, transcript excerpts, policy decisions and reasons, timing data, and derived analyses.

"User" means an individual authorized by you to use the Service under your account, including your employees, contractors, and agents.

2. Scope: What These Terms Cover

2.1 Paid Service only. These Terms govern the Service. They do not govern your use of the Open Source Package, which is licensed to you separately under the MIT License and is provided entirely "as is" under the terms of that license.

2.2 Startup Plan. These Terms govern the Startup Plan and any other self-serve paid plan. If you and ExosphereHost have executed a separate written agreement, order form, or enterprise agreement covering the Service, that agreement controls to the extent of any conflict.

2.3 Plan entitlements. The features, usage allowances, seat limits, agent limits, retention periods, and overage rates applicable to your plan are those published at https://befailproof.ai/pricing/ at the time of your then-current subscription term, and are incorporated into these Terms by reference. As of the Effective Date, the Startup Plan includes (without limitation) 10,000 traces per month, 1,000 eval runs per month, up to 1,000 policy triggers per month, one auto-finding failure audit per 24 hours up to fifteen per month, up to three (3) Users and five (5) Agents, and ten (10) days of data retention.

3. Accounts, Eligibility, and Users

3.1 Eligibility. You must be at least 18 years old and capable of forming a binding contract. The Service is not directed to consumers and is intended solely for business and professional use.

3.2 Account security. You are responsible for maintaining the confidentiality of your account credentials and API keys, and for all activity occurring under your account, whether or not authorized by you. You must notify us promptly at security@befailproof.ai of any suspected unauthorized access.

3.3 Users and seats. You may permit Users to access the Service up to the seat and Agent limits of your plan. Seats are per named individual and may not be shared. You are fully responsible for your Users' acts and omissions, and any breach of these Terms by a User is a breach by you.

3.4 Accuracy. You agree to provide accurate, current, and complete registration and billing information and to keep it updated.

4. Free Trial

4.1 We may offer a seven (7) day free trial of the Startup Plan. Trials are for evaluation only.

4.2 Unless you cancel before the trial ends, your subscription will automatically convert to a paid Startup Plan subscription and the payment method on file will be charged the then-current fee.

4.3 Trial access is provided "AS IS" with no warranties, no support commitments, and no liability whatsoever on our part. We may modify, suspend, or terminate a trial at any time for any reason. Any configuration, policy, or Trace Data created during a trial may be permanently deleted if you do not convert to a paid plan.

5. Fees, Billing, and Usage

5.1 Subscription fees. The Startup Plan is billed at the rate published on our pricing page (currently USD $50 per month), in advance, on a recurring monthly basis.

5.2 Usage-based overages. Usage in excess of your plan's included allowances is billed in arrears at the published overage rates (currently $0.001 per trace, $0.05 per eval run, and $0.10 per policy trigger beyond the included allowances). Our metering records are the definitive record of your usage absent manifest error. You are responsible for monitoring your own usage; we are not obligated to notify you before you incur overages, and we have no liability for overages resulting from misconfiguration, runaway Agents, retries, or automated loops in your environment.

5.3 Authorization and auto-renewal. You authorize us and our payment processor to charge your payment method for all fees, including recurring subscription fees and overages, on an automatically renewing basis until you cancel. Your subscription renews automatically for successive monthly terms unless cancelled before the end of the then-current term.

5.4 Taxes. Fees are exclusive of all taxes, levies, and duties. You are responsible for all such amounts other than taxes on our net income.

5.5 No refunds. All fees are non-refundable and non-cancellable except as expressly required by applicable law. Cancelling mid-term does not entitle you to a refund or credit for the unused portion of the term. Downgrades take effect at the start of the next billing period.

5.6 Late and failed payments. Overdue amounts accrue interest at the lesser of 1.5% per month or the maximum permitted by law. If your payment method fails, we may suspend or terminate your access without liability after reasonable notice. You are responsible for our reasonable costs of collection.

5.7 Price changes. We may change our fees, allowances, or overage rates upon thirty (30) days' notice, effective at the start of your next billing period. Continued use after the effective date constitutes acceptance.

5.8 Disputes. You must notify us in writing of any billing dispute within thirty (30) days of the invoice or charge date, or the charge is deemed accepted. You agree not to initiate a chargeback for amounts subject to a good-faith dispute before exhausting this process.

6. Customer Data and Data Rights

6.1 Ownership. As between you and us, you retain all right, title, and interest in and to Customer Data. We claim no ownership over your source code, commands, or business content.

6.2 License to us. You grant ExosphereHost a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, process, analyze, display, and create derivative works of Customer Data solely as necessary to: (a) provide, maintain, secure, and support the Service; (b) evaluate policies and generate traces, evals, alerts, dashboards, and failure audits; (c) perform automated and AI-assisted analysis of Agent behavior on your behalf; (d) prevent fraud, abuse, and security incidents; and (e) comply with law.

6.3 Service improvement and aggregated data. We may process Customer Data to operate, analyze, and improve the Service, and we may generate and retain aggregated, statistical, and de-identified data derived from Customer Data (including failure-mode taxonomies, policy-effectiveness metrics, and model-behavior patterns). Aggregated and de-identified data does not identify you, your Users, your customers, or your code, and we own such data and may use and disclose it for any lawful business purpose, including publishing benchmarks and improving our policy library, during and after the term.

6.4 Model development. Where we use Customer Data to tune or evaluate our own detection and policy models, we do so on de-identified data. Certain features you invoke — including the failure-analysis agent, auto-finding audits, evals, and LLM-backed policies — transmit Customer Data to third-party AI providers in order to produce their output; those providers process it under their own terms. See the Privacy Policy for the current list of subprocessors.

6.5 Your responsibility for what you send. This is a critical term. The Service operates by intercepting Agent tool calls and their results. Those payloads may contain source code, filesystem paths, environment variables, credentials, API keys, tokens, personal data, and confidential information belonging to you or third parties.

You represent, warrant, and covenant that:

(a) you have all rights, consents, licenses, and legal bases necessary to submit Customer Data to the Service and to grant the licenses in this Section;

(b) you will configure the Service, and your Agents and environments, so as to exclude or redact data you do not wish to transmit, using the redaction, exclusion, and policy controls we make available and described in the Documentation;

(c) you will not submit to the Service any protected health information subject to HIPAA, cardholder data subject to PCI-DSS, government-issued identification numbers, biometric identifiers, children's data, or data subject to ITAR, EAR-controlled technical data, or comparable regimes, unless we have expressly agreed in a separate written agreement to receive it; and

(d) where Customer Data contains personal data, you are the controller (or business) and we act as processor (or service provider) on your documented instructions. If you require a Data Processing Addendum, contact us at privacy@befailproof.ai.

We are not responsible for, and expressly disclaim liability arising from, credentials, secrets, or sensitive data that you or your Agents transmit into the Service.

6.6 Retention and deletion. Trace Data is retained for the retention period of your plan (currently ten (10) days for the Startup Plan) and is thereafter deleted or de-identified in the ordinary course. You are solely responsible for exporting or independently retaining any data you need beyond that window. We have no obligation to retain, and no liability for the deletion of, data past the applicable retention period. Backups and logs may persist for a commercially reasonable additional period before being overwritten.

7. Acceptable Use

You will not, and will not permit any User or third party to:

(a) use the Service in violation of any applicable law, regulation, or third-party right;

(b) resell, sublicense, rent, timeshare, or provide the Service as a service bureau to third parties, or permit access by anyone other than your Users;

(c) reverse engineer, decompile, or disassemble the Service, or attempt to derive its source code, models, or algorithms, except to the extent this restriction is unenforceable under applicable law or is expressly permitted by the MIT License with respect to the Open Source Package;

(d) access the Service to build, train, or benchmark a competing product, or to develop a substantially similar service;

(e) circumvent or exceed usage limits, rate limits, seat limits, or metering, or use scripts or automated means to inflate or misreport usage;

(f) probe, scan, or test the vulnerability of the Service, or breach or circumvent any security or authentication measure, except under a written authorization or a published responsible-disclosure program;

(g) upload malware, or interfere with or disrupt the integrity or performance of the Service or the data contained therein;

(h) use the Service to monitor, surveil, or profile individuals in a manner that violates applicable employment, privacy, or wiretapping laws — you are solely responsible for providing any notice to, and obtaining any consent from, your Users and personnel whose Agent sessions are traced; or

(i) use the Service in any high-risk application where failure could reasonably lead to death, personal injury, or severe physical, environmental, or financial harm, including safety-critical systems, medical devices, aviation, nuclear facilities, or critical infrastructure control.

We may investigate suspected violations and may suspend or terminate access immediately and without notice where we reasonably believe a violation poses a risk to the Service, to us, or to any third party.

8. Your Operational Responsibilities

8.1 Configuration is yours. You are solely responsible for selecting, enabling, configuring, parameterizing, and testing the policies you rely on — including built-in policies, custom policies you author, and their parameters. Default configurations are illustrative, not recommendations, and are not tailored to your risk profile.

8.2 Custom policies. Custom policies are code you author and that executes in your environment. You bear all risk arising from custom policies you write, import, or run, including their correctness, security, and side effects.

8.3 Independent controls. You must not rely on the Service as your sole or primary control against harmful Agent behavior. You are responsible for maintaining independent, defense-in-depth safeguards — including access controls, sandboxing, least-privilege credentials, code review, backups, and change management — appropriate to the risk of granting an autonomous Agent access to your systems.

8.4 Your own compliance. You are responsible for your compliance with all laws applicable to your business and to your use of AI Agents.

9. Third-Party Services and AI Output

9.1 Third-party harnesses. The Service interoperates with third-party agent harnesses and tools that we do not control. Those tools may change their hook interfaces, payload formats, permissions models, or behavior at any time, which may degrade or break functionality of the Service without notice. We are not responsible for such changes and are under no obligation to maintain compatibility.

9.2 AI-generated output. Certain features — including the failure-analysis agent, auto-finding failure audits, evals, and LLM-backed policies — use large language models. Such output is probabilistic and may be inaccurate, incomplete, misleading, or wrong. It does not constitute professional, security, legal, or engineering advice. You must independently review and verify all AI-generated output before relying on it. You are solely responsible for decisions you make on the basis of such output.

9.3 Third-party providers. Third-party services accessed through or integrated with the Service are governed by their own terms. We make no representation about them and are not liable for them.

10. Intellectual Property

10.1 Our IP. Except for the Open Source Package and Customer Data, we and our licensors own all right, title, and interest in and to the Service, the Failproof AI and ExosphereHost names and marks, the policy library, models, software, and all improvements thereto. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service during your subscription term for your internal business purposes.

10.2 Reservation. No rights are granted except as expressly stated. There are no implied licenses.

10.3 Feedback. If you provide suggestions, ideas, or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use and exploit it without restriction, attribution, or compensation.

10.4 Publicity. We may identify you as a customer and use your name and logo on our website and marketing materials. You may revoke this permission at any time by written notice to legal@befailproof.ai, effective prospectively.

11. Confidentiality

Each party may receive non-public information of the other ("Confidential Information"). The receiving party will use it only to perform under these Terms and will protect it with at least reasonable care. This does not apply to information that is public, independently developed, rightfully received from a third party, or already known. A party may disclose Confidential Information if legally compelled, after giving reasonable prior notice where lawful. Customer Data is your Confidential Information; the Service, our pricing, and non-public roadmap and security materials are ours.

12. Disclaimer of Warranties

12.1 AS IS. THE SERVICE, THE OPEN SOURCE PACKAGE, ALL POLICIES, AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR TRADE USAGE.

12.2 No guarantee of prevention or detection. THIS IS A MATERIAL TERM AND A BASIS OF THE BARGAIN. THE SERVICE IS A BEST-EFFORT OBSERVABILITY AND POLICY-ENFORCEMENT LAYER. WE DO NOT WARRANT, AND EXPRESSLY DISCLAIM ANY REPRESENTATION, THAT THE SERVICE WILL:

(a) detect, identify, block, prevent, or remediate any particular Agent action, error, failure, data loss, destructive command, security vulnerability, secret leakage, policy violation, or malicious behavior;

(b) be free of false positives or false negatives;

(c) block harmful operations without also blocking legitimate ones, or permit legitimate operations without also permitting harmful ones;

(d) operate without interruption, error, latency, or data loss, or that any trace, event, or alert will be captured, delivered, or delivered on time; or

(e) be secure or free of vulnerabilities.

Agents are non-deterministic systems operating in environments we do not control. Enforcement can be bypassed, misconfigured, disabled, degraded by upstream harness changes, or defeated by novel behavior. You accept that no guardrail product can be complete, and you assume the risk of Agent failures that the Service does not catch.

12.3 No SLA on the Startup Plan. The Startup Plan carries no uptime commitment, no service level agreement, no credits, and no guaranteed response, resolution, or enforcement-latency times. Support is provided on a commercially reasonable, best-effort basis. Service level commitments are available only under an executed Enterprise agreement.

12.4 Some jurisdictions do not permit the exclusion of certain warranties; in those jurisdictions, the exclusions apply to the maximum extent permitted.

13. Limitation of Liability

13.1 Exclusion of indirect damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, DATA, CODE, OR USE, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.2 Liability cap. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY, WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES ACTUALLY PAID BY YOU TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

13.3 Specific exclusions. WITHOUT LIMITING THE FOREGOING, WE WILL HAVE NO LIABILITY WHATSOEVER FOR:

(a) any damage, destruction, corruption, or loss of your code, repositories, systems, infrastructure, or data caused by an Agent, whether or not the Service was configured to detect or block it;

(b) any harmful, destructive, or non-compliant Agent action that the Service failed to detect or block, or any legitimate action the Service incorrectly blocked;

(c) exposure, transmission, or compromise of credentials, secrets, API keys, or confidential information that you or your Agents transmitted into the Service;

(d) reliance on AI-generated analyses, audits, evals, or recommendations;

(e) loss of Trace Data after the applicable retention period, or loss of data during suspension or termination;

(f) failures, changes, or discontinuation of third-party harnesses, models, or services; or

(g) anything relating to the Open Source Package or to free trial access, for which liability is excluded in its entirety.

13.4 Basis of the bargain. The limitations in Sections 12 and 13 are an essential basis of the bargain between the parties and reflect the allocation of risk in light of the fees charged. They apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations; in those jurisdictions our liability is limited to the maximum extent permitted.

13.5 Time bar. Any claim arising out of or relating to these Terms or the Service must be brought within one (1) year after the claim accrues, or it is permanently barred.

14. Indemnification

14.1 By you. You will defend, indemnify, and hold harmless ExosphereHost, its affiliates, and their officers, directors, employees, and agents from and against any third-party claim, demand, suit, or proceeding, and all resulting damages, liabilities, losses, settlements, fines, penalties, and reasonable attorneys' fees, arising out of or relating to:

(a) Customer Data, including any claim that it infringes or misappropriates any right, or was submitted without necessary rights, consents, notices, or legal bases;

(b) your or your Users' use of the Service, or breach of these Terms;

(c) any action taken or not taken by your Agents, including damage to your or any third party's systems or data;

(d) your violation of any law, including privacy, employment monitoring, wiretapping, or data protection laws; and

(e) any claim by your own customers or end users relating to the Service.

14.2 Process. We will notify you of the claim, give you sole control of the defense (provided you may not settle in a way that imposes obligations on us without our written consent), and cooperate at your expense. We may participate with our own counsel at our own expense.

14.3 Our indemnity. We have no obligation to indemnify you under these Terms. Intellectual property indemnification is available only under an executed Enterprise agreement.

15. Dispute Resolution — Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.

15.1 Informal resolution first. Before initiating arbitration, the parties will attempt in good faith to resolve the dispute for thirty (30) days after written notice describing the dispute and the relief sought, sent to legal@befailproof.ai.

15.2 Binding arbitration. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by final and binding arbitration administered by JAMS under its Streamlined Arbitration Rules, before one arbitrator, seated in Wilmington, Delaware (or by videoconference at either party's election). The Federal Arbitration Act governs. Judgment on the award may be entered in any court of competent jurisdiction.

15.3 Class action waiver. DISPUTES WILL BE ARBITRATED ONLY ON AN INDIVIDUAL BASIS. NEITHER PARTY MAY BRING A CLAIM AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any representative proceeding. If this waiver is held unenforceable as to a claim, that claim (and only that claim) will proceed in court.

15.4 Exceptions. Either party may (a) bring an individual action in small claims court, and (b) seek injunctive or equitable relief in a court of competent jurisdiction for actual or threatened infringement or misappropriation of intellectual property or breach of confidentiality.

15.5 Governing law and venue. These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. The UN Convention on Contracts for the International Sale of Goods does not apply. For any matter not subject to arbitration, the parties submit to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware, and waive any objection to venue or forum non conveniens.

16. Term, Suspension, and Termination

16.1 Term. These Terms begin when you first access the Service and continue until your subscription is terminated.

16.2 Termination by you. You may cancel at any time through your account settings or by contacting us. Cancellation takes effect at the end of the then-current billing period. No refunds are provided.

16.3 Termination and suspension by us. We may suspend or terminate your access, in whole or in part, immediately and without liability: (a) for breach of these Terms; (b) for non-payment; (c) where your use poses a security, legal, or operational risk; (d) where required by law; or (e) for convenience on thirty (30) days' notice, in which case we will refund any prepaid, unused subscription fees for the remainder of the term as your sole remedy.

16.4 Effect of termination. All licenses granted to you end immediately. Sections 1, 5 (as to accrued amounts), 6.1, 6.3, 6.4, 8, 10, 11, 12, 13, 14, 15, 16.4, and 17 survive.

16.5 Data on termination. You may export your data during your subscription. Following termination, Customer Data will be deleted in the ordinary course in accordance with our retention practices and applicable law, and we have no obligation to retain it. Export requests made more than thirty (30) days after termination will not be honored.

16.6 Discontinuation. We may modify, discontinue, or sunset the Service or any feature at any time. For material adverse changes to a feature you are actively using, we will use commercially reasonable efforts to provide thirty (30) days' notice.

17. General

17.1 Beta and preview features. Features designated beta, preview, experimental, or early access are provided "AS IS," with no warranties, no support, and no liability, may be changed or removed at any time, and may not be relied upon in production.

17.2 Changes to these Terms. We may update these Terms. We will post the updated version with a revised "Last updated" date and, for material changes, provide notice by email or in-product at least thirty (30) days before they take effect. Continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Service and may cancel.

17.3 Assignment. You may not assign these Terms without our prior written consent, except to a successor in a merger or sale of all or substantially all assets, provided the successor is not our competitor. We may assign freely. Any prohibited assignment is void.

17.4 Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including acts of God, war, terrorism, labor disputes, internet or utility failures, cyberattacks, changes in law, or failures of third-party providers, models, or infrastructure.

17.5 Notices. Notices to you may be sent to the email on your account or posted in-product, and are deemed given when sent or posted. Notices to us must be sent to legal@befailproof.ai and to ExosphereHost, Inc., 8 The Green, Suite R, Dover, DE 19901, United States.

17.6 Independent contractors. The parties are independent contractors. Nothing creates a partnership, joint venture, agency, or employment relationship.

17.7 No third-party beneficiaries. These Terms confer no rights on any third party.

17.8 Severability and waiver. If any provision is held unenforceable, it will be modified to the minimum extent necessary and the remainder will remain in effect. No waiver is effective unless in writing, and no failure to enforce is a waiver.

17.9 Export and sanctions. You represent that you are not located in, and will not use the Service in, a country subject to U.S. embargo, and that you are not on any U.S. government restricted-party list. You will comply with all applicable export control and sanctions laws.

17.10 U.S. Government users. The Service is "commercial computer software" under FAR 12.212 and DFARS 227.7202. Government use is subject to these Terms.

17.11 Entire agreement. These Terms, together with our Privacy Policy, any executed Data Processing Addendum, and any order form, are the entire agreement between the parties and supersede all prior understandings. Any terms in your purchase order or vendor form are void and of no effect, even if we sign or acknowledge them.

17.12 Interpretation. "Including" means "including without limitation." Headings are for convenience only. In the event of conflict, the order of precedence is: (1) an executed order form or Enterprise agreement, (2) any executed Data Processing Addendum, (3) these Terms, (4) the Privacy Policy, (5) the Documentation.

18. Contact

ExosphereHost, Inc.
8 The Green, Suite R
Dover, DE 19901
United States

General: nikita@exosphere.host
Legal notices: legal@befailproof.ai
Security: security@befailproof.ai
Privacy: privacy@befailproof.ai

Failproof AI is a product of ExosphereHost, Inc., a Delaware corporation.